Our Services

Chart Retrieval

ISM Solutions offers chart retrieval services for various reasons, including legal, medical, and Social Security purposes. We have the expertise to retrieve specific documents from medical records as needed.

Efficient and Timely Photocopying of Patient Medical Records

ISM Solutions specializes in providing high-quality and exceptional photocopying services for requested patient medical records. We ensure that the photocopying process is efficient, timely, and meets the required standards.

Communication and Advocacy

At ISM Solutions, we maintain open and direct communication with assigned advocates and business office management. Our commitment to clear and effective communication ensures that the needs of healthcare organizations are understood and met with precision.

Time-Saving

ISM Solutions aims to save office personnel time so that they can be more efficient in other areas of their office duties. By outsourcing certain tasks, healthcare organizations can focus on providing quality care to their patients.

Travel to Needed Sites

ISM Solutions is willing to travel to needed sites, whether they are local or not. This flexibility allows them to provide their services wherever they are required.

Staffing Offices for Audits

ISM Solutions has professionals who can prepare offices for audits. We can assist healthcare organizations in ensuring that their documentation and processes are in compliance with regulatory requirements. We have audit experience in: Hedis, PIA, RISK ADJUSTMENT and ROI

Maintenance of Charts

ISM Solutions can maintain charts in a timely manner, either on-site or remotely. We ensure that medical records are properly managed and updated, allowing healthcare organizations to have accurate and up-to-date information readily available.

Ask us anything

Ism Solutions employ strict security measures to protect their confidential medical records, such as encryption, access controls, and compliance with healthcare data protection regulations.

Yes, our services are fully compliant with HIPAA regulations. HIPAA (Health Insurance Portability and Accountability Act) sets the standard for protecting sensitive patient data. We take the privacy and security of your information seriously and have implemented strict measures to ensure compliance with HIPAA guidelines. Your confidentiality and the integrity of your medical records are our top priorities, and you can trust that we maintain the highest standards of compliance to safeguard your data.

To ensure the accuracy and integrity of your medical records, we employ a thorough quality control process at every stage of handling and managing your information. Here are some key steps we take: 

1. Data Entry Verification: Our staff is trained to accurately input and update information into the system, with built-in checks to minimize errors during data entry.

2. Regular Audits: We conduct routine audits of the medical records to check for discrepancies, inaccuracies, or missing information. This helps us maintain the correctness and completeness of your records.

3. Security Measures: By implementing strict access controls and encryption protocols, we prevent unauthorized alterations or tampering with your medical information, ensuring its integrity.

 4. Version Control: We keep track of updates and changes made to your records, maintaining a history of modifications for accountability and reference purposes.

 5. Compliance Standards: We adhere to industry regulations such as HIPAA to safeguard the confidentiality and accuracy of your medical records, ensuring that they are handled in a secure and compliant manner.

 By incorporating these measures into our record-keeping processes, we strive to provide you with accurate, reliable, and trustworthy medical records that you can depend on for your healthcare needs.

Fast turnaround times, customizable record organization options, or integration with healthcare providers for seamless record sharing.

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Are you in need of fast and reliable records management services?

Contact Us! We’ll be happy to answer all of your questions as soon as possible.

We would love to help you with your medical records!